“As a leader you need to understand the big picture and be able to communicate it”
“For consultant companies, employees are everything. That’s why it is so important that employees understand how everything is connected, which enables them to bring more value to the business.”
That’s according to Carl Lindeborg, program director of Managing Professional Services, a program specially designed for managers and leaders in the service sector. We asked Carl to tell us more about the program and about some of the challenges that managers and leaders in the service industry are facing.